A Rapid Cloud Implementation for St. Norbert College

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  • Speed
    Express migration from discovery to completion.
  • Convenience
    Minimal downtime required (less than 24 hours).
  • Support
    Committed resources to assist and consult.
  • Functionality
    Enhanced and expanded features.
St. Norbert’s College population is about 2200 and are approximately 90% residential but use StarRez to track every full-time undergraduate student and their housing status. They have been using StarRez since 2014 and identified their immediate need to migrate from On-Prem to the Cloud.

Window of Opportunity

For St Norbert College, the biggest downside to being self-hosted was having to wait for enhancements and not getting all the latest and greatest solutions, like Rez360, that StarRez develops. One specific feature example was the need to track and account for the student accommodations, especially support animals on campus.

After indicating there was a small window of opportunity to get the funding to migrate to the cloud, the need for a very rapid implementation became evident in the early planning stages.

The Implementation Timeline

“The StarRez team was very responsive and helpful explaining the process and providing resources to complete the migration in what we understand was the fastest timeline they have ever done.”

Cathy Lau, Business Analyst, St. Norbert College

StarRez and St. Norbert worked together on removing some normal check steps in order to meet the aggressive implementation timeline.

“I have worked with StarRez long enough that I had little doubt that the process would still run smoothly and that if we had any bumps in the road they would be there to help us get over them. They do these migrations enough and have dedicated team members to assist so I had little trepidation in trusting them to lead us through.”

Cathy Lau, Business Analyst, St. Norbert College

The Results?

Cathy Lau highlights some key results achieved in the speedy transition to the cloud.

  • Downtime of less than 24 hours.
  • Support from the StarRez migration team and StarCare Online members every step of the way, including advising us on how to setup the interfaces between our campus specific systems.
  • Regular check-ins to make sure we had the info and support we needed prior to, during and after the migration.

Migrating to the Cloud

While making the move to the cloud can feel daunting, our team of technical experts and implementation specialists are here to ensure the journey is as seamless as possible. We’ll help you navigate each stage of our cloud migration process and collaborate with you and your team as challenges arise, working towards realistic solutions that will help you make the most of all the cloud has to offer.

Once you're set up, all of your concerns about making the switch will be replaced by the confidence of knowing you're always on the latest StarRez version – with access to our cloud-only features (like Rez360 - a complete view of resident activity and engagement) and all supported by advanced cloud monitoring technology. So, while migrating the cloud may feel like a significant change, with a trusted partner like StarRez, you'll feel supported from beginning to end.