Blog – StarRez Insights

How to Balance Customer Service and Student Development in Your Housing Operation

Balancing the focus between customer service and student development is always a challenge, but with a deliberate approach, you can achieve both. The University of Mississippi and Carnegie Mellon University have been successful with a mix of student support and sound business practices, consistent policies tempered with human compassion and…

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What Makes a Successful Living Learning Community?

Are you ready to start Living Learning Communities on your campus but don’t know where to begin? Start by hearing from other campuses on what has worked for them and the benefits they are seeing.  Living Learning Communities are becoming increasingly popular on college and university campuses. But what exactly…

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Maximizing Campus Revenue with Summer Conferences and Events

  Think of your residence halls as more than a way to house students during the regular school calendar. Why not consider additional opportunities to generate revenue, showcase your campus, connect alumni and act as a recruitment tool during the offseason with conferences, events, and camps. Of course, the benefits…

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Taking the Pain Out of PCI Compliance for Student Housing

  When student housing providers set out to create a great housing experience for their students, PCI compliance is likely to be the last thing on their mind. But residents are trusting the organizations to keep their data safe and that means security controls need to be a top priority….

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What is the Best Timing for Student Housing Application Processes?

Housing Application Timing Can Directly Impact Your Occupancy and Student Satisfaction. Managing the timing of housing application processes is more of an art than a science. From admissions and enrollment deadlines to competition and student behavior, there are many factors that administrators must take into consideration when planning the application…

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How to Create an Engaging Social Media Presence for Student Housing

What are the Most Effective Social Media Strategies for Student Housing Social media on campus is everywhere – from campus-wide announcements to Snapchat classroom projects to RA community events. So how can student housing operations stand out and build excitement for student residents on social media? We interviewed Carrie Campbell,…

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