The StarRez Trust Center: Making Security and Transparency Visible

At StarRez, trust has always been foundational to our partnerships.

Every day, universities and student housing providers rely on StarRez to manage highly sensitive information including student records, financial data, accommodation details, and operational data that keeps campuses running smoothly. Protecting that data is not just a responsibility. It is a core part of our platform promise.

We are proud to announce the launch of the StarRez Trust Center: a new, externally facing hub that makes our commitment to security, privacy, and compliance more transparent and accessible than ever before.

What is a Trust Center?

A Trust Center is a centralized, public-facing resource where organizations share detailed information about their security, compliance, and privacy practices.

It provides customers and partners with real-time visibility into how their data is protected. Instead of requesting documentation or navigating lengthy back-and-forth email threads, stakeholders can quickly access up-to-date certifications, audit reports, and security information in one place.

With the launch of our Trust Center, StarRez is making trust visible.

Why the StarRez Trust Center Matters

Higher education institutions operate in an increasingly complex risk environment. Cyber threats continue to evolve, regulatory requirements are expanding, and IT and procurement teams are under pressure to thoroughly vet technology vendors.

Our Trust Center was built to help you move faster with confidence.

Inside, you will find commonly requested documentation and certifications, including:

• PCI DSS Attestation of Compliance

• SOC 2 Type II Report

• Cyber Essentials Plus Certificate

• HECVAT questionnaire

• Information on security controls and subprocessors

This means no more waiting on documentation requests or submitting formal information requests for standard compliance materials. The information you need is readily available, up to date, and easy to access.

More importantly, it demonstrates that our security, privacy, and compliance practices are not static checkboxes. They are operational, maintained, and continuously evolving as risks, standards, and customer needs change.

Security is Core to the StarRez Platform Promise

The Trust Center is not a new direction for StarRez. It is a visible extension of work that has long been embedded into our platform.

We understand that student housing data is deeply personal and mission critical. Universities trust us with:

• Student identity and demographic data

• Financial and billing information

• Accommodation assignments and room data

• Operational housing records

• Community and program participation details

Protecting this data requires more than technical safeguards. It requires a comprehensive, layered approach to security and compliance.

That includes:

• Independent third-party audits and certifications

• Secure infrastructure and encryption practices

• Ongoing risk assessments and monitoring

• Clearly defined privacy controls

• Strict access management and data handling procedures

Security at StarRez is built into how we design, develop, and operate our solutions. It is part of our responsibility as a long-term partner to higher education institutions and PBSAs around the world.

Transparency Builds Stronger Partnerships

We know that security reviews, vendor assessments, and compliance evaluations are part of doing business in student housing today. Our goal is to make that process easier, faster, and more transparent for our partners.

The StarRez Trust Center gives you a clear window into how we safeguard your data and support your institutional compliance requirements. It reflects our belief that trust is earned not just through words, but through verifiable action and open visibility.

By launching the Trust Center, we are reinforcing the safety and security foundation of the StarRez platform and strengthening our commitment to being a true Trusted Partner.

Explore the StarRez Trust Center

We invite customers to explore the new Trust Center and see exactly how we protect student and university housing data.

Because when it comes to housing operations, student experience, and institutional integrity, security is essential. And at StarRez, it is a promise we stand behind.