Helping Our Customers InnovateInvesting in our software ensures that you have a solution that is continually developed to keep pace with your business requirements and emerging technology. We take advantage of new technologies and work in collaboration with our technology partners and our customers to keep you ahead of the curve and enable you to offer the highest service levels to your customers.
Customer Advisory BoardThe StarRez Advisory Board (SABO) is comprised of a diverse group of volunteer customer representatives from a range of geographic regions, institution sizes, and functional positions. SABO Board members meet regularly to discuss customer-centric topics and provide direct feedback to StarRez. SABO Board Members represent Baylor University, Sacramento State, Chapman University, iglu Student Accommodation, iQ Student Accommodation, McMaster University, Rochester Institute of Technology, University of Delaware, University of Tasmania, Virginia Tech, Yale University.
StarRez Connect - Worldwide EventsJoin us for our Worldwide Events including: StarRez Connect Global, Europe, and APAC. These events are great opportunities to network with other StarRez customers, attend best practice and learning sessions, schedule support and services sessions, have lots of fun, and help drive the StarRez product strategy for the future. For more information and to register, please see our StarRez Connect schedule below.
Customer Support & ResourcesStarRez has developed a range of customer service and support resources. You can call us, email us, log a job, or access our wealth of online customer resources at any time including: training videos, documentation, report samples, forums, schedule your upgrades and so much more online. Log on with your customer credentials. Contact Support
At StarRez, we work hard, we play hard, and we pride ourselves on the effort we put into the wider community. We maintain ongoing partnerships with charities across the globe as well as contributing to various charitable organisations closer to home.
Children’s Fortress Africa
Children’s Fortress Africa is based in Kenya and was founded in 2013 by one of our very own, Ben Hay, together with his wife, Irene. Children’s Fortress Africa provides support for disadvantaged children in Kenya by covering their school fees as well as other work in the community. StarRez is proud to have donated to the charity since it began through our Ben Hay 1000 Club, as well as helping to establish a basketball court and a shipping container library.
Asylum Seekers Resource Centre
Asylum Seekers Resource Centre provides support for those seeking asylum in Australia. StarRez was proud to be able to volunteer at their Harvest of Hope Community Garden in Clarinda and the Asylum Seeker Resource Centre in Footscray. After StarRez staff learned about how much the organisation relies on businesses and the public for donations, we began a food and essential items collection for the ASRC.
Pink Ribbon provides vital support, research and prevention programs for breast and gynecological cancers. StarRez is pleased to have held annual bake sales to raise funds for the cause.
|StarRez Connect - Global 2020 - Register | Info||July 12-14, 2020||San Diego, CA|
|StarRez Connect - Europe 2020 - Register | Info||March 12, 2020||London, UK|
|NWACUHO||February, 2020||Bellevue, WA|
|Campus Connect (NAA)||February, 2020||New Orleans, LA|
|SWACUHO||February, 2020||Sugarland, TX|
|ASCA||February, 2020||Crystal City, VA|
|SEAHO||February, 2020||Louisville, KY|
|ACPA||March, 2020||Nashville, TN|
|ACCED-I||March, 2020||Providence, RI|
|WACUHO||March, 2020||Oakland, CA|
|Alliance||March, 2020||Philadelphia, PA|
|APSAA - StarRez Conference||May 11-14, 2020||Adelaide|