Efficiently Manage Packages
Streamline your Package Tracking process including: receiving, issuing, scanning, forwarding, and tracking resident packages.- Barcode Scanning
- Resident Signatures
- Swipe Card Enabled
- Carrier Tracking Numbers
- Efficient Reporting
Features
- Packages are easily received via a scan of the package’s existing barcode or through quick data entry.
- When a resident arrives to pick up a package, a quick swipe or scan of an ID will indicate how many packages need to be issued to the student.
- For packages that are not retrieved by a student, forwarding and return tracking are available.
- Upon being issued a package, the student can be prompted to provide a signature.
- Reports and dashboard panels are available for tracking the overall package process.
- Custom fields allow for configurable processes.
Benefits
- Efficiently receive hundreds of packages each day via a scan of the package’s barcode or via quick data entry.
- Notify students that a package is available for pick up as it is received or in bulk upon the completion of the receiving process.
- Automate reminders for outstanding packages and configure additional notifications for students with perishable or express delivery items.
- Quickly verify a student’s identity and record a signature and when issuing a package.
- Manage multiple package pick-up locations through the use of configurable dropdowns, which can be updated in bulk when packages are transferred.
- Easily monitor the status of all packages via reports and charts with the StarRez dashboard.
- Compile historic and current package data via StarRez’s powerful report generator on the number of packages processed, types of packages received, average pick-up time and more.
| University Center Chicago | USA | Providing a solution to strengthen and enhance customer experience | Beds 1,700 + |
| Cornell University | USA | Managing Their Flood of On Campus Packages With StarRez | Beds: 7,500 SIS: PeopleSoft |
| University of Oregon | USA | Online Room Self-Selection Improves Critical First Year Student Satisfaction | Beds: 6,800 SIS: Ellucian Banner |
| Loyola Marymount University | USA | Delight and Retain Summer Clients with a Fully Integrated Event Management Solution | Beds: 3,200 SIS: Banner |
| Grand Canyon University | USA | Messaging Makeover: Getting Through to Today’s Students | Beds: 13,150 SIS: CampusVue |
| Cedar Point | USA | Streamlining Staff Housing Operations with Real-Time Data | Beds: 3,300 |
| Coastal Carolina University | USA | Improved Planning for — and Communication During — Hurricane Evacuations | Beds: 4,600 SIS: Colleague |
| University of Colorado Colorado Springs | USA | Residential Curriculum Model Enhances Student Engagement and Learning | Beds: 1,750 SIS: Peoplesoft |
| Georgia College & State University | USA | Saving Students After a Disaster - Implementing an On-Campus Renters Insurance Program | Beds: 2,250 SIS: Ellucian - Banner |
| Binghamton University | USA | Managing Gender Neutral Housing | Beds: 7,400 SIS: Banner |
| Rochester Institute of Technology | USA | Providing Mobile Technology for Staff | Beds: 8,600 SIS: PeopleSoft |
| Baylor University | USA | Student Housing Move-In | Beds: 5,200 SIS: Banner |
| Campus Living Villages | USA, United Kingdom, Australia, and New Zealand | Multi-site Property Management | Beds: 43,000 |
| Montana State University Bozeman | USA | Leveraging Apple with StarRez | Beds: 4,000 SIS: Ellucian - Banner |
| University of Birmingham | United Kingdom | Fast Checkin, E-Induction, Arrival Timeslots | SIS: Banner Beds: 5,000 |
| University of Delaware | USA | Managing Early Arrivals | SIS: PeopleSoft Beds: 7,000 |
| Roanoke College | USA | Ellucian Colleague Integration API | Beds: 1,250 SIS: Colleague by Ellucian |
| University of Washington Bothell | USA | Leveraging the StarRez Fully Managed Cloud | Beds: 275 SIS: In-house |
| University of North Carolina Chapel Hill | USA | Quickly Implementing a New Housing Solution | Beds: 8,500 SIS: PeopleSoft |
| New York University | USA | Managing an Ever Changing Global Campus | Beds: 13,000 SIS: PeopleSoft |
| Johnson & Wales University | USA | Online Room & Roommate Selection for All Students | Beds: 6,500 SIS: Ellucian Banner |
| Deakin University | Australia | Improving Efficiency with StarRez Mobile Deployment | Beds: 1,400 SIS: Mainframe |
| University of Westminster | United Kingdom | Implementing a Fully Integrated Accommodation System | Beds: 1,500 SIS: SITS |
| Central Michigan University | USA | Delivering a Large-scale Self-Service Housing Solution | Beds: 8,500 SIS: SAP |
| University of San Diego | USA | Improving Resident Satisfaction and Retention | Beds: 2,000 SIS: Ellucian Banner |
StarRez allowed us to provide the high level of customer service that today’s students expect. Implementing StarRez did not require the addition of extra staff to because the system was easy to learn.
Our close partnership with StarRez and their cutting-edge housing solutions allows NYU the complete solution to grow globally.
StarRez has enabled our staff to truly work remotely with resident information available at our finger-tips at any time.
StarRez quickly revolutionized our accommodation operation. The easy-to-use tools allow Westminster to focus on maximizing occupancy and student service.
StarRez offers a configurable and flexible solution where we have the ability to create our own business processes and easily execute them within the StarRez framework.
StarRez has enabled CMU to maintain the highest level of resident satisfaction while providing flexibility to adapt to CMU’s unique processes and growing resident population.
The StarRez Mobile Work Orders and Room Conditions is an incredible advancement and convenience to have access to all pertinent information from the field.
We could not have achieved success without the close partnership of StarRez and our Enterprise Administration & Services.
StarRez has truly changed the conversation between parents, students, and staff. Our implementation of StarRez has given us the ability to easily manage our housing operation across all our campuses.