Work Orders & Maintenance Requests

Streamline your Work Order process, better serve your residents, and increase your office’s efficiency by using StarRez Room Maintenance stand alone or integrated with your existing campus facilities and maintenance system.
Work Orders & Maintenance

Work Orders & Maintenance

  • Efficiently Manage Work Orders
  • Eliminate Paper
  • Online Work Order Form for Residents
  • Mobile App for Field Technicians/Staff
  • Track Job Costing & Accurately Report
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Features

Features

  • Fast Track Damage Billing.
  • Mobile application to assign, track, and complete work orders.
  • Work Orders contain exact room location, pictures, and detail of issue.
  • Comprehensive built-in reports to assist with work order counts, status, and damage.
  • Students can track their work orders online to determine status.
Benefits

Benefits

  • Efficiently track all work orders in rooms, shared spaces, public areas, and offices.
  • Store and track all details for work orders including status, priority, cost, technician, and location.
  • Eliminate paper and empower staff in the field with real-time information.
  • Review trends in repairs such as plumbing in a particular building to proactively address potential issues.
  • Take photos of job items and track job actions and next steps.
  • Automatically notify students of updated work order job status via the Self-Service Portal.
  • Restrict resident ability to submit jobs only for their room, shared space, building, or common area.

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Campus Living Villages

USA, United Kingdom, Australia, and New Zealand Multi-site Property ManagementBeds: 43,000
University of Birmingham

United KingdomFast Checkin, E-Induction, Arrival TimeslotsSIS: Banner
Beds: 5,000
University of Delaware

USAManaging Early ArrivalsSIS: PeopleSoft
Beds: 7,000
Roanoke College

USAEllucian Colleague Integration APIBeds: 1,250
SIS: Colleague by Ellucian
University of Washington BothellUSALeveraging the StarRez Fully Managed CloudBeds: 275
SIS: In-house
University of North Carolina Chapel HillUSAQuickly Implementing a New Housing SolutionBeds: 8,500
SIS: PeopleSoft
New York UniversityUSAManaging an Ever Changing Global CampusBeds: 13,000
SIS: PeopleSoft
Johnson & Wales University USAOnline Room & Roommate Selection for All StudentsBeds: 6,500
SIS: Ellucian Banner
Deakin UniversityAustraliaImproving Efficiency with StarRez Mobile DeploymentBeds: 1,400
SIS: Mainframe
University of WestminsterUnited KingdomImplementing a Fully Integrated Accommodation SystemBeds: 1,500
SIS: SITS
Central Michigan UniversityUSADelivering a Large-scale Self-Service Housing SolutionBeds: 8,500
SIS: SAP
University of San DiegoUSAImproving Resident Satisfaction and RetentionBeds: 2,000
SIS: Ellucian Banner