Managing Gender Neutral Housing

Binghamton University sought to implement a self-service, online process with student-specified gender identity independent of the gender imported from the campus student information system.


 

“Implementing a self-service model for gender neutral student housing has reduced customer support calls and has improved satisfaction.  StarRez has enabled us to do more with less while still maintaining stability in our operation with fewer staff members.  We are able to quickly introduce new staff to the StarRez functionality and shared reports enable a continuity amongst all staff.”

 

  • Provide students an opportunity to select a gender neutral housing option as part of a standard application process.
  • Allow students selecting the gender neutral housing process the option to self-select rooms.
  • Decrease the number of phone calls received inquiring about gender neutral housing options.
  • Ensure that all residents understand the gender neutral housing option and how it differs from coeducational housing.
  • Created a welcoming environment for students seeking a gender neutral housing experience.
  • Allowed residents opting in to the gender neutral process to have the same opportunities as other residents by selecting their own rooms and roommates.
  • Provided the flexibility for residents to select the option of gender neutral housing as well as the self-service steps to revert to the standard housing process.
  • Decreased the time required by housing staff to manage a gender neutral process while still providing a student-centered approach.
  • Utilized the flexible portal framework to include easy-to-understand details on the gender neutral housing options.
  • Efficiently tracked the need for gender neutral housing to plan for future housing configuration.
  • Housing Management & Online Applications with Student Self-Service
  • Front Desk Keys Management; Conference & Events; Living Learning Communities; Fast Check In/Out; Early Arrivals and Late Stay Management; and StarRez Cloud
  • Integration with Banner by Ellucian and Lenel Door Access

Demo Request

 

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