Large-Scale Self Service Housing

Central Michigan University was seeking an all-inclusive housing solution that could adapt to their ever-changing housing needs and student landscape. StarRez offered the flexibility to exceed student expectations.

 

“StarRez has enabled CMU to maintain the highest level of resident satisfaction while providing flexibility to adapt to CMU’s unique processes and growing campus population. StarRez has performed effectively during peak application times and easily scaled to handle CMU’s 8,000 residents. ”

  • Handle a large number of online housing applications and related room and roommate selection functions without compromising IT performance.
  • Leverage a comprehensive and flexible online student self-service and staff housing management system that can easily scale with increases in resident capacity.
  • Adapt to the ever-changing housing needs and functionality requirements of the CMU community.
  • Implement a solution that can support CMU’s Apple-focused hardware landscape.
  • Accepted over 1,000 first-year residents online self-service applications in 24 hours while maintaining consistent software and hardware performance.
  • Scaled easily, and adapted the online self-service solution to accommodate CMU’s 8,000 beds and range of unique business rules.
  • Enabled real-time reporting and tracking of all resident data empowering staff with the latest application, assignment and occupancy information.
  • Provided consistent communication and support from implementation to go-live and beyond, in the true spirit of our partnership.
  • Adapted the system quickly and easily to the ever-changing breadth of accommodation and residence types.
  • Empowered the staff with options to leverage their hardware client of choice, including PC’s and Mac’s.
  • Core Housing Management
  • StarRez Portal (Room and Roommate Selection and Lottery Management)
  • Inventory and Inspections Management
  • Maintenance Work Order Management
  • Conference and Events Management
  • Integration with SAP, REST Web Services API, Maximo Maintenance, Meal Plan Export to Blackboard,  and Onity Building Access.
  • Other Functions: Date Dependent Room Configuration and Keys Management.

Demo Request

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