Large-Scale Self Service Housing

Central Michigan University was seeking an all-inclusive housing solution that could adapt to their ever-changing housing needs and student landscape. StarRez offered the flexibility to exceed student expectations.

 

“StarRez has enabled CMU to maintain the highest level of resident satisfaction while providing flexibility to adapt to CMU’s unique processes and growing campus population. StarRez has performed effectively during peak application times and easily scaled to handle CMU’s 8,000 residents. ”

• Accepted over 1,000 first-year residents online self-service applications in 24 hours while maintaining consistent software and hardware performance.
• Scaled easily, and adapted the online self-service solution to accommodate CMU’s 8,000 beds and range of unique business rules.
• Enabled real-time reporting and tracking of all resident data empowering staff with the latest application, assignment and occupancy information.
• Provided consistent communication and support from implementation to go-live and beyond, in the true spirit of our partnership.
• Adapted the system quickly and easily to the ever-changing breadth of accommodation and residence types.
• Empowered the staff with options to leverage their hardware client of choice, including PC’s and Mac’s.

• Core Housing Management
• StarRez Portal (Room and Roommate Selection and Lottery Management)
• Inventory and Inspections Management
• Maintenance Work Order Management
• Conference and Events Management
• Integration with SAP, REST Web Services API, Maximo Maintenance, Meal Plan Export to Blackboard,  and Onity Building Access.
• Other Functions: Date Dependent Room Configuration and Keys Management.

University Center Chicago	USA	Providing an Event's Solution to Strengthen & Enhance Customer Experience	Beds 1,700 +
Cornell University	USA	Managing Their Flood of On Campus Packages With StarRez	Beds: 7,500 SIS: PeopleSoft
University of Oregon	USA	Online Room Self-Selection Improves Critical First Year Student Satisfaction	Beds: 6,800 SIS: Ellucian Banner
Loyola Marymount University	USA	Delight and Retain Summer Clients with a Fully Integrated Event Management Solution	Beds: 3,200 SIS: Banner
Grand Canyon University	USA	Messaging Makeover: Getting Through to Today’s Students	Beds: 13,150 SIS: CampusVue
Cedar Point	USA	Streamlining Staff Housing Operations with Real-Time Data	Beds: 3,300
Coastal Carolina University	USA	Improved Planning for — and Communication During — Hurricane Evacuations	Beds: 4,600 SIS: Colleague
University of Colorado Colorado Springs	USA	Residential Curriculum Model Enhances Student Engagement and Learning	Beds: 1,750 SIS: Peoplesoft
Georgia College & State University	USA	Saving Students After a Disaster - Implementing an On-Campus Renters Insurance Program	Beds: 2,250 SIS: Ellucian - Banner
Binghamton University	USA	Managing Gender Neutral Housing	Beds: 7,400 SIS: Banner
Rochester Institute of Technology	USA	Providing Mobile Technology for Staff	Beds: 8,600 SIS: PeopleSoft
Baylor University	USA	Student Housing Move-In	Beds: 5,200 SIS: Banner
Campus Living Villages	USA, United Kingdom, Australia, and New Zealand	Multi-site Property Management	Beds: 43,000
Montana State University Bozeman	USA	Leveraging Apple with StarRez	Beds: 4,000 SIS: Ellucian - Banner
University of Birmingham	United Kingdom	Fast Checkin, E-Induction, Arrival Timeslots	SIS: Banner Beds: 5,000
University of Delaware	USA	Managing Early Arrivals	SIS: PeopleSoft Beds: 7,000
Roanoke College	USA	Ellucian Colleague Integration API	Beds: 1,250 SIS: Colleague by Ellucian
University of Washington Bothell	USA	Leveraging the StarRez Fully Managed Cloud	Beds: 275 SIS: In-house
University of North Carolina Chapel Hill	USA	Quickly Implementing a New Housing Solution	Beds: 8,500 SIS: PeopleSoft
New York University	USA	Managing an Ever Changing Global Campus	Beds: 13,000 SIS: PeopleSoft
Johnson & Wales University	USA	Online Room & Roommate Selection for All Students	Beds: 6,500 SIS: Ellucian Banner
Deakin University	Australia	Improving Efficiency with StarRez Mobile Deployment	Beds: 1,400 SIS: Mainframe
University of Westminster	United Kingdom	Implementing a Fully Integrated Accommodation System	Beds: 1,500 SIS: SITS
Central Michigan University	USA	Delivering a Large-scale Self-Service Housing Solution	Beds: 8,500 SIS: SAP
University of San Diego	USA	Improving Resident Satisfaction and Retention	Beds: 2,000 SIS: Ellucian Banner