StarRez is very fortunate to have an open and innovative group of student housing software customers. Our focus is on customer success and our product development and evolution is driven based on the needs of our customers. StarRez actively promotes and supports our customer community through Annual User Conferences, attendance and support of Regional, National, and International conferences and associations such as: ACUHO, ASRA, CUBO, NASPA, ACCED-I, AAHUCHI, AACUHO, NACAS, and others, as well as, partner events including: Ellucian, PeopleSoft/Oracle, and Jenzabar.
Customer Advisory Board

Customer Advisory Board

The StarRez Advisory Board (SABO) is comprised of a diverse group of volunteer customer representatives from a range of geographic regions, institution sizes, and functional positions. SABO Board members meet regularly to discuss customer-centric topics and provide direct feedback to StarRez.
Annual User Conference

Annual User Conference

Join us for our Annual User Conference every summer. This event is a great opportunity to network with other StarRez customers, attend best practice and learning sessions, schedule support and services sessions, have lots of fun, and help drive the StarRez product strategy for the future. For more information and to register, please see our Events Schedule below.
Customer Support & Resources

Customer Support & Resources

StarRez has developed a range of customer service and support resources. You can call us, email us, log a job, or access our wealth of online customer resources at any time including: training videos, documentation, report samples, forums, schedule your upgrades and so much more online. Log on with your customer credentials.

Contact Support
NWACUHOFebruarySpokane, WA
ASCAFebruaryJacksonville, FL
National Apartment AssociationFebruaryChicago, IL
HEUG Alliance/PeopleSoftFebruaryLas Vegas, NV
SEAHOMarchChattanooga, TN
SWACUHOMarchLittle Rock, AR
NASPAMarchSan Antonio, TX
ACCED-IMarchOrlando, FL
ACPAMarchMontreal, CAN
Ellucian LiveAprilDenver, CO
ASRAAprilBrighton, UK
WACUHOAprilSacramento, CA
AACUHOMay 8 - 11Hobart, Australia
OACUHOJuneOttawa, Canada
ACUHO-IJuneProvidence, RI
CUBOJulyKent, UK
ACUHO-I Business Ops.OctoberAtlanta, GA
MACUHOOctoberCollege Park, MD
NACASNovemberColorado Springs, CO
UMR-ACUHONovemberOmaha, NE
GLACUHONovemberIndianapolis, IN
AIMHONovemberLas Vegas, NV